Returns
LicensePhotoBlocker.com Refund Policy
10 day money back policy. Guaranteed.
The following Refund Policy is applicable to Internet Marketing Technologies,
Inc. and LicensePhotoBlocker.com which is owned and operated by Internet
Marketing Technologies, Inc.
All goods to be returned, whether defective or not, will require a Return
Authorization Number (RAN) before they can be returned. To obtain a RAN, send an
email to sales@licensephotoblocker.com. List the reason for the return/exchange.
Information on your invoice is required before issuing a RAN. RAN's must match
the product authorized for return. RAN's are only valid for 14 days, meaning
that LicensePhotoBlocker.com must receive returned products to their store
within this period otherwise the return may not be accepted.
LicensePhotoBlocker.com recommends that all products are suitably packaged in
order to prevent damage during return shipping, and that you do not write on or
attach labels to the product being returned otherwise the return may not be
accepted. A copy of the original Invoice must be included with the returned
product.
The Return Authorization Number should be clearly visible, on the outside of the
product-shipping carton.
LicensePhotoBlocker.com will not arrange for the product to be picked up for
return to us.
LicensePhotoBlocker.com will not pay, nor reimburse any costs associated with a
customer-organized shipment.
LicensePhotoBlocker.com recommends that products be retuned by couriers that
provide tracking information and delivery confirmations. LicensePhotoBlocker.com
accepts no responsibility for loss or damage occurring in transit on return to
LicensePhotoBlocker.com. If a product is not defective or damaged and is not
returned to us in the original unopened packaging, it will be returned to you at
your cost.
LicensePhotoBlocker.com will test all products returned as defective or damaged
within 30 Days of receipt into their store. Some products may need to be
returned to the manufacturer for testing. If it is determined that the product
is in working condition it will be returned to you and you will be invoiced for
the processing and freight costs associated with the return.
LicensePhotoBlocker.com reserves the right to refuse any returns that;
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Are incomplete or have missing parts.
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Are not returned in their original packaging.
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Show signs of physical damage to the product or its
packaging.
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Do not include a valid Return Authorization Number on
the shipping label.
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Have an expired Return Authorization Number.
Reasons for Returns
There are a number of reasons why a product may be returned. The following
section classifies each type of return.
Dead on Arrival Product
If you receive a product that is not in working order you should notify
LicensePhotoBlocker.com immediately upon receipt of the product. If the product
develops a fault (except those due to willful damage or customer misuse) within
the first 10 days after purchase you should notify LicensePhotoBlocker.com
immediately upon noticing the fault so that the return can be processed as a
"dead on arrival product". Follow the "Returns Procedure". If it is determined
that the product is not defective it will be returned to you and you will be
invoiced a processing fee and freight costs associated with the return. For
products found to be dead on arrival, a credit will be issued for the original
purchase price of product returned and the freight costs associated with the
initial delivery to you.
Damaged in Transit Product
If you receive a product that appears to have been "damaged in transit" you
should refuse to accept delivery of the product. Direct the courier to "return
goods to sender". Notify LicensePhotoBlocker.com immediately. If you have
already accepted delivery and then notice that the product appears to have been
"damaged in transit" you should notify LicensePhotoBlocker.com immediately.
Follow the "returns procedure". For products found to be "damaged in transit" a
credit will be issued for the original purchase price of the product returned
and the freight costs associated with the initial delivery to you.
Incorrectly Shipped Product
If you receive a product that is different from the one ordered you should
notify LicensePhotoBlocker.com immediately upon receipt of the product. Follow
the "returns procedure". For products "incorrectly shipped" a credit will be
issued for the original purchase price of the product returned and the freight
costs associated with the initial delivery to you.
Unopened Product
Except for products sold on a "No Return Basis" (as detailed below),
LicensePhotoBlocker.com offers a 10-day return policy for products in their
original unopened and undamaged packaging. You must contact
LicensePhotoBlocker.com within 10 Days of shipping the product otherwise we
cannot authorize a return. Follow the "returns procedure". For products found to
be in their original unopened and undamaged packaging, a credit will be issued
for the original purchase price of the product returned less any freight costs
associated with the initial delivery to you and the return delivery.
Faulty Product
If the product you have received develops a fault (except those due to willful
damage, or customer misuse) within the first 10 days can be returned as the
"dead on arrival product" procedure above.
Opened Product
Except for "Dead on Arrival" or "Damaged in Transit" product,
LicensePhotoBlocker.com will not accept any opened product for return unless the
product is defective within the warranties imposed by statute and which cannot
be excluded by agreement.
LicensePhotoBlocker.com would accept opened products that;
Are "dead on arrival" or "damaged in transit" and develop a fault (except those
due to willful damage, or customer misuse) within 10 days after purchase.
